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Senior Manager, TPS Learning & Development
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$84,000 - $156,000 a year
Full-time
- The Senior Manager, TPS Learning & Development will be a key leader in TPS responsible for leading a North American team of learning professionals to establish and deliver structured learning programs - primarily targeted to Sales, Service, Implementation, Help Desk and Clients (other audiences as required).
- The goal is to deliver impactful, prioritized learning programs to heighten capability (around understanding of TPS solutions) across these audiences to ensure an exceptional client experience.
- The role requires a seasoned leader to be able to work with others across the TPS business to support our agenda to invest in new solutions to meet client needs, be the steward of existing TPS curriculum and deliver best in class client education.
- This role is also expected to act as a portfolio manager for all learning activities, including management of work in flight, planning across short-term and long-term time horizons, management of a learning budget as well as vendor relationships, oversee maintenance schedule/activities, support segment priorities, etc.
- Support the TPS agenda to investment heavily in new solutions, through execution of comprehensive change plans to ensure relevant audiences are educated in a sustainable manner
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