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Senior Manager, Order Management
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- Senior Manager, Order Management
- Recognize and respond to changes in demand, capacity constraints and marketplace dynamics to minimize disruption and preserve customer relationships
- Ability to switch between various fulfilment methods i.e., stocked inventory, 3rd party distribution center, cross-dock and drop-ship order and fulfilment processes
- Accurately determining various errors that are either systemic and/or non-systemic from order entry to shipment fulfilment to invoicing - matters such as but not limited to; incompletes, iDocs, order blocks and master data irregularities
- Escalate ongoing/significant issues impacting order fulfillment with appropriate urgency
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