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Senior IT Deskside Support Analyst
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Full-time
- The Senior IT Deskside Support Analyst is responsible for providing personal computing (HW), software (SW), operational system (OS), Application (APP), mobile connectivity & associated peripherals focused service request fulfillment, incident resolution, asset lifecycle and client relationship management services.
- Experience supporting HP, Dell and/or Lenovo workstations.
- Experience supporting mobile/remote connectivity solutions specifically 3G/4G mobile broadband and virtual private networking (VPN).
- Experience working with IT Service Management systems.
- Experience working with IT Asset Management systems.
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