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Senior IT Analyst
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Full-time
- Plans, facilitates and supports meeting technology events and tools including video conferences, presentations, client meetings and special events; collaborates with Firm-wide departments to ensure proper and accurate scheduling and execution of meetings and events;
- Maintains the operational availability of office computers and printers; maintains asset management system to ensure the accuracy and currency of Firm assets;
- Works across IT teams to achieve timely escalation and closure of software and hardware issues; Facilitates the handling of planned service events such as monthly network maintenance, or unplanned network disruptions/critical outages requiring effective coordination and reporting to responsible IT groups (Network Operations, Telecom, etc.)
- Fosters data security policies and best practices; adhere to Information Security regulations and guidelines to ensure proper handling and security of Firm data; and
- Advanced to expert proficiency in remote access architectures, applications and technologies (Citrix, VPN);
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