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Senior Field Support Technician
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- I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals.
- Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity.
- Manage software licenses, including Office 365, ensuring compliance and cost-effectiveness.
- Demonstrate proficiency in supporting Microsoft 365 and other essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM.
- Oversee hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency.
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