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Senior End User Technician
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$64,400 - $135,100 a year
Full-time
- CACI is seeking a Senior End User Support Technician to join our team in Arlington, VA. Sr. End User Support Technicians are responsible for providing IT support to federal and contractor staff, requiring the highest level of customer service and technical proficiency.
- Sets-up and configures new end user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals.
- Documents all changes in ServiceNow ticketing system to ensure all asset and configuration information is up to date.
- Ability to obtain a DHS Entrance on Duty (EOD)
- Project Management Professional (PMP) or Agile (PMI-ACP or IAPM) Certified
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