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Senior CRM Solutions Associate
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$150
- The senior associate role is a trusted advisor to our healthcare system and services customers, ensures successful product deployments, and manages ongoing customer relationships to support the adoption and growth of Innovaccer’s health experience products (HXP) - CRM, CDP, marketing automation, analytics, etc.
- This role will also support customers using our legacy CRM network management, and customer experience solutions built on top of Salesforce CRM. Further, this role blends strategy, delivery, and customer success.
- Product SME: Showcase a comprehensive knowledge and deep understanding of Salesforce CRM functionality and how data is integrated across systems (EDWs, CDPs, websites, etc.)
- Delivery Management: Lead solution optimization for customers leveraging our Salesforce customer experience and network management solutions from design to deployment
- Partner with other Customer Success and Product Engineering team members onboarding additional Innovaccer products
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