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Senior CRM Manager
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- We are conducting a search for an accomplished Senior CRM Manager to join a leading law firm in New York. The ideal candidate will have at least 10+ years of experience in managing and enhancing office applications, with a focus on maintaining data integrity and quality in CRM software environments.
- Proficiency in Salesforce is a must, along with hands-on experience in LexisNexis or InterAction and expertise in eMarketing Solution suites, especially Tikit.
- The Senior CRM Manager champions the firm's CRM system, ensuring accurate and accessible contact data for marketing and communication initiatives.
- They build and optimize processes to streamline data management and reporting.
- Additionally, they continuously evaluate and improve the CRM to enhance client engagement and grow digital traffic.
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