Intuit

TurboTax is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep for our Reimagined Tax Experience team.. In this role you'll focus on crafting the next evolution of tax prep by bridging AI-first capabilities and human-directed voice and tone.. Write spot-on content for every screen, choosing the right tone, structure, and voice.. UX writing skills: 3-5 years' experience as content designer or UX writer, working on consumer software products.. Experience with UX design and user research practices.

content designer

<p>TurboTax is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep for our Reimagined Tax Experience team.</p> Responsibilities <p>In this role you'll focus on crafting the next evolution of tax prep by bridging AI-first capabilities and human-directed voice and tone. You'll also work across functions, teams, and business units to create seamless, intuitive, and scalable end-to-end experiences.</p> Ideal candidate will: <ol><li>Have demonstrated experience writing UX content for complex software products (min. 3 years exp).</li><li>Have genAI content strategy and design experience, demonstrated across a range of AI solutions.</li><li>Collaborate with your cross-functional team, and thrive in a focused, iterative design environment.</li><li>Write spot-on content for every screen, choosing the right tone, structure, and voice.</li><li>Value the balance of words to visual elements, content density, and highlighting customer benefit.</li><li>Demonstrate your understanding of design strategy, data guidance, and research inputs.</li><li>Show us how you've solved problems while also driving conversion and revenue.</li></ol> Required skills: <ol><li>UX writing skills: 3-5 years' experience as content designer or UX writer, working on consumer software products. Tools include Figma, or similar.</li><li>Collaboration: Experience working closely with product designers, user research, engineering, analytics and other cross-functional stakeholders.</li><li>Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable receiving, responding to, and incorporating feedback.</li><li>Bachelor's degree or commensurate experience.</li></ol> Nice-to-haves: <ol><li>Experience writing for AI, tax, customer service, or other fintech products.</li><li>Experience with UX design and user research practices.</li></ol><img src="https://www.jobg8.com/Tracking.aspx?O7xqbGKzSdRBd1v5Wva3Xwk" width="0" height="0" />

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