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Senior Configuration Management Specialist
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- The National Security Customer Group of SAIC is seeking a Configuration Management Specialist for the Change Management section to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.
- The successful candidate will lead the Change Management section as the primary point of contact and be responsible for the IT Service Management (ITSM).
- Implement ITIL V4 best practices in developing Release and Deployment Modules in BMC Remedy/HELIX.
- Write Technical Build Sheets for the BMC Remedy HELIX Admins to implement within the tool.
- Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility
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