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Senior Channel Agent Experience Specialist
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Full-time
- NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage.
- We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability.
- This position can be based out of our HQ in Juno Beach, FL or can be fully remote
- The Customer Experience and Success team at EverBright is seeking a dynamic individual to oversee strategic initiatives pertaining to agent experience and channel management.
- As the Senior Channel Manager - Agent Experience Specialist, you will be responsible for enhancing the agent journey by refining processes, optimizing technology usage, and fostering effective communication channels.
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