Walmart

As a Business Process Analyst, you will be responsible for supporting the DSV network.. Daily monitoring of escalations and open tickets for the DSV network including exceptions to shipping, carrier execution, inventory feeds and operational settings. Partnering with DSV performance and order management to resolve any escalations and align on proper next steps. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

supply chain management

Position Summary... What you'll do... As a Business Process Analyst, you will be responsible for supporting the DSV network. This role will partner with multiple stakeholders to ensure on time delivery for online customers. This role requires attention to detail, problem solving and exceptional communication and interpersonal skills which you will work with Suppliers, Finance, On-boarding and Carriers in a dynamic, fast-paced environment. You will manage on-boarding, escalations, ticket resolution and performance exception investigations. Key job responsibilities Partners with various cross-functional teams to improve and monitor the customer experience
Works closely with the On-boarding team to ensure proper setup & activation of new suppliers
Daily monitoring of escalations and open tickets for the DSV network including exceptions to shipping, carrier execution, inventory feeds and operational settings
Partnering with DSV performance and order management to resolve any escalations and align on proper next steps
Weekly tracking of suppliers not following proper shipping practices including active supplier management and properly documented corrective action plans
Monitoring of supplier performance and running the chargeback program that creates a financial incentive for shipping on time
Provides and supports the implementation of new supply chain business solutions that drive efficiency and improved customer experience
Provides detailed analytics to help resolve issues timely as well as develop future enhancements to help drive visibility
Enable effective decision making by aggregating data from multiple sources and compiling into a digestible and actionable format Live our Values Culture Champion Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change, Curiosity & Courage Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer, Customer Focus Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. Focus on our Associates Diversity, Equity & Inclusion Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For Information About Benefits And Eligibility, See One.Walmart . The annual salary range for this position is $78,000.00-$143,000.00 Additional Compensation Includes Annual Or Quarterly Performance Bonuses. Additional Compensation For Certain Positions May Also Include Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor's degree in Logistics, Supply Chain, Business, or related field OR 2 years' experience in logistics, distribution, transportation, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Microsoft Office, Retail Operations, Transportation Masters: Business, Masters: Logistics, Masters: Supply Chain Primary Location... 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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