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Salesforce Business Analyst (Service Focused)
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- Role: Salesforce Business Analyst (Service Focused)
- This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC based solutions.
- Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
- Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
- Work with existing SFDC Architects to implement SFDC Service functionality.
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