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Retail Sales Associates
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- Team members who want to help change the wine industry to be more inclusiveSolution-oriented mindsetsA dedication to hospitality-first practicesBig ideas, and the small details that bring them to lifeTeamworkOpen communicationCreating a healthy and supportive work environment and an exciting atmosphere for our guestsRead our Core Values
- An engaging, dynamic, and energetic multi-taskerPassionate about selling wine, beer, and spirits from diverse makers to an engaged group of customersGreat at explaining new concepts to customers to build trust and salesA person with extensive hospitality/retail/customer service experience that you can bring to the roleComfortable with inbound and outbound salesA motivated self-starter!
- The RoleJoin a team of fellow wine sellers and share your passion with our engaged clientele as stewards for The Urban Grape’s goals of creating community through beverage, particularly as it relates to our proprietary Progressive Scale system.
- Provide a warm and energetic customer experience when engaging with customers (whether in-person, by phone, by email, or face-to-face) to create memorable experiences, personalized recommendations, and tailored suggestions.
- Find comfort in a fast-paced culture to drive sales through effective upselling techniques while guiding customers through the Progressive Scale.
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