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Retail Sales Associate - Shops
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Full-time
- Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher.
- We’ve built our brand on staying true to our roots while always being out in front of what’s next.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration+ Promote loyalty by educating customers about our loyalty programs+ Leverage omni channel offerings to deliver a frictionless customer experience+ Support sales floor, fitting room, check out, and back of house processes, as required+ Courteous and responsive to internal/external request+ Exchange and verifies job related information to provide support
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals+ Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required+ Able to handle customer interactions and potential issues/concerns courteously and professionally+ Use basic information-gathering skills to solve problems+ Ability to learn procedural knowledge acquired through on- the-job training
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
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