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Resource Consultant - Remote
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- Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives.
- A Resource Consultant is similar to a case manager and is someone who guides, mentors, teaches, and supports individuals, the elderly and individuals with disabilities, who choose to self-direct Personal Options services through the West Virginia waiver programs.
- The Personal Options services within the West Virginia waiver programs provide an alternative to institutional care for Medicaid participants by allowing them to age in place and receive personal care, home and community-based services in their own home.
- Report and respond to all member/representative complaints and grievances regarding FMS and Resource Consulting services.
- Act as a mandatory reporter and report and respond to all required incidents, including, but not limited to, any allegations of reports of suspected abuse, neglect, and exploitation.
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