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Representative - Call Center Lead Agent
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- Assumes role of Reservation Sales Agent
- Displays fair treatment with respect to agent feedback and produce documentation as necessary
- Accepts and services all incoming inquiries related to room reservations and other ancillary outlets in the resort.
- Delivers a customized reservation and customer service experience to those inquiring to book, modify or cancel lodging and activity reservations.
- Provide detailed information of resort rooms, activities, amenities and rate packages
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