CLEAResult

Job Description SummaryAt CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.. This isn’t your typical call center job - we are an outbound contact center focused on securing enrollments to our program.. Experience handling inbound or outbound voice callsExpertly navigating a script Supporting customers and tech inquires Comfort with a committed schedule with set lunches and breaksAppreciation for goals and performance metrics Exciting candidates have. High School Diploma or GED (required)Ability to type 35+ WPM No attendance or punctuality concerns Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferredAbility to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously Sales-oriented with a focus on customer service satisfaction “How can I help you?”

specialist

Job Description SummaryAt CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.​Additionally, you will enjoy:​- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours​- 401(k) with company match ​- Paid vacation, sick, personal and parental leave time​- Paid Volunteer Time: giving back to our communities is important to us​- Employee Recognition Program – convert your recognition points into gift cards​- Employee Assistance Program – offers benefits to help you manage daily responsibilities​- Access to on-demand training courses to advance further in your careerJob DescriptionThe position is remote and can be located anywhere in the US.We're looking for a talented individual...To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn’t your typical call center job - we are an outbound contact center focused on securing enrollments to our program. This role makes outbound calls to new and existing customers in an effort to address their energy needs.You’re a great fit if you can…Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their billMeet daily outbound sales production and monthly quality goalsIdentify eligibility, then consistently close enrollmentsBe an active team member in a remote environment; participate in training sessions and more to develop and growThrive in an environment to earn a commission, based on defined metricsWhat you can apply Day 1… Experience handling inbound or outbound voice callsExpertly navigating a script Supporting customers and tech inquires Comfort with a committed schedule with set lunches and breaksAppreciation for goals and performance metrics Exciting candidates have… High School Diploma or GED (required)Ability to type 35+ WPM No attendance or punctuality concerns Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferredAbility to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously Sales-oriented with a focus on customer service satisfaction “How can I help you?” attitude Remote Work Requirements: We provide a laptop, software, and all necessary equipment Home Internet requirements: Internet speed that meets our minimum standard: 10 Mbps upload / 20 Mbps download / 99% latency Google: ‘free speed test’ if you are unsure Ability to hardwire internet, plug directly into routerEnvironment: Dedicated home office space, free of personal disruptions Two power connections You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours Compensation: $17 / hour + $65 / month internet stipend Compensation RangeCurrency Type HourlyAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.Additional Job Description

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