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Remote Member Experience Advocate
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- This is a fully remote position!
- The Member Experience Advocate is responsible for delivering the best possible service experience for each member interaction through handling inbound calls and inquiries and assisting our customers in providing product information, benefits, claims resolutions, eligibility, and billing questions.
- Schedule during training: Monday - Friday from 8:30 - 5:00 PM, Schedule after training: Rotating 8.5-hour shifts between the hours of 7:00am - 8:00pm CST, Monday-Friday.
- This position will be full-time remote, work from home position.
- You are required to have an Internet Service Provider (ISP) that has a high-speed internet land-based connection.
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