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Remote Customer Service Representative
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- Summary : We're seeking a brilliant Remote Customer Service Representative; be a part of our company and work with clients that appreciate the value of an established, reputable company.
- A unique role where we give flexibility working from home with the support of our community as a remote company.
- Provide general clerical support including correspondence, photocopying, preparing mailings, faxing, and filing, collating using software and Agency Management System
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Obtain prospect information such as name, time available, and current insurance information
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