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Remote Customer Care Specialist
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Full-time
Remote
- Job Title: Remote Customer Care Specialist Company: Vegas Venture Planners Location: Remote Job Description: As a Remote Customer Care Representative, you will be the primary point of contact for our clients, providing them with outstanding service and support throughout their travel experience.
- Whether assisting with booking inquiries, resolving issues, or offering recommendations, you will play a crucial role in ensuring our clients have a seamless and memorable trip.
- Responsibilities: Respond promptly to customer inquiries via phone, email, and live chat, providing accurate information and assistance regarding travel bookings, itineraries, and destinations.
- Handle booking modifications, cancellations, and refunds in accordance with company policies and procedures, ensuring customer satisfaction and retention.
- Stay informed about travel industry trends, destination updates, and company promotions to effectively assist customers and promote our services.
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