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Referrals Coordinator
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Full-time
- SOSi is seeking a Referrals Coordinator (RC) to process government customer medical referrals for off-site medical appointments to work on-site in Elizabeth, NJ. The Referral Coordinator is the primary point of contact (POC) and liaison between the government customer Health Plan Management Unit, requesting provider, and the community provider to initiate enrollment as well as assist with billing and claims resolution as applicable.
- Coordinates the purchase or rental of durable medical equipment for detainees in custody.
- Contacts the off-site community medical providers to schedule appointments for specialty care based on the provider referral and documents specific appointment date in the eHR. Tracks compliance with scheduled patient appointments, making timely reminder notices, or calls to the off-site facility (hospitals, long-term care facilities, etc) and government customer staff prior to each appointment where applicable.
- Receives and processes requests for information in accordance with the Fair Information Practice Principles and Privacy Act. Uses multiple systems to process a variety of narrative and tabular material (e.g., eHR systems, email correspondence, eXCEL tabular data, Enterprise Business Optimizer reports, etc.)
- Maintains functional proficiency and ease of use utilizing electronic health records and referrals.
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