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REFERRAL OFFICE LIAISON - Call Center Inbound (on - Site) Brooklyn Heights
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Full-time
- The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services.
- Telephonically enrolls, registers, and schedules appointments for primary care patients into The MetroHealth System (MHS).
- Provides general telephone-based support to MyChart users.
- Obtains feedback for providers, and sends patient requests to clinics throughout MHS. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
- 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment.
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