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Quality Assurance Officer - FTC 12 Mths
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- Responsible for supporting the Quality & Contract Manager in overseeing quality/compliance across Maximus and subcontractors e.g.
- monthly monitoring via spot checks of CMS records, data insight, performance driver identification and leading continuous improvement activities across Restart.
- Supporting to maximise and achieve all financial and non-financial SLAs in line with the commissioner's formal contract and our own yearly budgeting.
- Ensure contracts are delivered within the Quality Assurance Framework, including the sampling regime and MI Reporting frequency in line with the Contract Management Framework.
- Working with the commissioner's performance team to support their reviews and information requests for this contract.
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