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Project Delivery Specialist - SAP CRM Functional Consultant - TSP
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Full-time
- As an experienced Project Delivery Specialist - SAP CRM Functional Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.
- We are seeking a skilled SAP CRM Functional Resource for sustaining work, particularly focused on CRM Functional in order to understand the business processes and map with Marketing, segmentation, IC-WINCLIENT,WEBCLIENT, E-COMMERCE etc.
- Collaborate with business leads to analyze and understand requirements related to SAP Customer Relationship Management (Account management, Opportunity management, Integration with OTC, Genesys IVR tool etc.)
- Customize and configure SAP CRM to meet specific business needs, optimizing functionality and user experience within the SAP CRM environment
- Conduct thorough testing of SAP CRM solutions, troubleshoot issues, and implement timely resolutions to ensure system reliability and performance
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