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Program Specialist 3
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- Knowledge of the principles and practices of quality assurance and risk management.
- The Quality and Compliance Division within the Bureau of Quality Assurance is responsible for the monitoring of Area Agencies on Aging (AAAs) activities as they pertain to the administration of programs funded by the Pennsylvania Department of Aging (PDA).
- Conduct onsite and offsite monitoring of Aging programs and services in a defined geographical area.
- Provide follow-up to the AAAs in completion of Performance Improvement Plans (PIPs) to assure compliance.
- Travel frequently and extensively (and occasionally overnight) to areas that may or may not be accessible by public transportation
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