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Program Manager, OSS / BSS
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Full-time
- Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.
- As a Program Manager focused on OSS (Operational Support Systems), BSS (Business Support Systems), and Customer Operations, you will play a critical role in overseeing and coordinating projects that drive the implementation and enhancement of telecommunications systems and processes.
- This position requires strong leadership, strategic planning, and a deep understanding of telecommunications operations to ensure seamless integration and optimal performance of OSS/BSS solutions.
- Define and track key performance indicators (KPIs) to measure the success of OSS/BSS implementations and customer operations.
- Identify opportunities for continuous improvement in OSS/BSS systems and customer operations, implementing changes to enhance performance and efficiency.
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