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Program Coordinator, BWH - SURGICAL SCHEDULER, FAMILY PLANNING, RES GYN
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Full-time
- The Abortion and Gynecology Program Coordinator is split 50/50 position that oversee all Abortion division front desk operations and surgical OR scheduling for the Gynecology division in the Department of Obstetrics & Gynecology.
- The Abortion and Gynecology Coordinator requires highly organized, multi-tasking, and clinical triaging, and excellent customer service skillset.
- In Accordance with all BWH established policies and procedures, the Program Coordinator will communicate respectfully and professionally with all patients calling the ambulatory practices and triage and book patient appointments appropriately as well as analyze trends in location, service and provider demand.
- Develops and leads projects aimed at improving the patient experience and patient satisfactionAssists Practice Manager with new employee on-boarding assignments and orientation to the surgical scheduling team.
- Co-leads bi-monthly staff meetings with secretarial support staff with Practice Manager.
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