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Product Support Specialist
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Full-time
- Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality.
- Our partners include industry leaders such as Google, Atlassian, and Microsoft.
- As a Product Support Specialist on the Customer Operations team, you will be on the front lines interacting with Lucid's biggest and most strategic customers.
- As a technical point of contact, you will be responsible for aligning with Customer Success and Sales to ensure effective and efficient communication with these customers.
- The majority of our communication is done over email, but Product Support Specialists are expected to be comfortable representing Lucid over a screen share or phone call as needed to solve complex issues.
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