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Product Support Analyst Associate
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Full-time
- The Product Support Analyst Associate will provide technical support and customer service tasks related to the County of San Diego’s electronic health records through a call center environment.
- Provide customer service support to both internal users and external customers on County of San Diego initiatives and related projects.
- Coordinate system related communications with UBH Training Coordinator, UBH Data Analysts, County MH MIS, County MH Billing Unit and County QI.
- Obtain facts and information to collaborate with internal Optum MIS departments to reach resolutions regarding County of San Diego initiatives and related projects.
- Ability to work in San Diego County's EHR system (CCBH / Anasazi) without restrictions
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