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Principal Architect / Technical Account Manager
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Full-time
- As a Technical Account Manager, you will help craft and execute strategies to drive our customers' adoption and use of services, including Consulting, Solutions and Managed Services.
- Work on debugging and resolving technical issues specific within various cloud environments like Amazon Web Services, Google Cloud Platform, Microsoft Azure, Docker, and Kubernetes
- Manage developed and existing customer relationships by leveraging resources including but not limited to HubSpot and any other tool used by the Growth team.
- Previous experience with Red Hat technologies like Red Hat Enterprise Linux (RHEL), Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Ansible Automation Platform, etc., as well as Red Hat subscriptions
- Extensive experience in a customer facing role with as a Customer Success Engineer or Technical Account Engineer with a background as DevOps Engineer, SRE, Cloud Infrastructure Architect or Solutions Architect
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