Pyramid Global Hospitality

Overview *This is a Seasonal Position that will end no later than October 2024. The Pools Supervisor is responsible for overseeing the Topaz and Vista outlet to ensure optimum performance, exceptional guest service and maximum profitability of all functions.. The Pools Supervisor will assist in maintaining the La Cantera Hill Country Resort Standards.. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choice!. Current Food Handler Certificate and TABC. Prior food and beverage experience preferred.

supervisor

Overview *This is a Seasonal Position that will end no later than October 2024* The Pools Supervisor is responsible for overseeing the Topaz and Vista outlet to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Pools Supervisor will assist in maintaining the La Cantera Hill Country Resort Standards. The pool Supervisor shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choice! Essential job FUNCTIONS: Maintains a commitment to customer service and guest satisfaction. Leads and supervises the outlet team. Prepares forecasts and reports and assists in the development of the food & beverage budget. Conducts daily lineups before each shift. Communicates all necessary information to the front and back of house staff for each shift. Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations. Takes initiative to develop and execute new promotions, events, etc. Responsible for daily report input and log book entries. Enforces high standards of hygiene and sanitation within the outlets. Tracks payroll and revenue daily. Ensures the security of monies, credit, and financial transactions. Establishes par levels for supplies and equipment. Supervises the performance, attendance, attitudes, appearance, and conduct of the team. Manages timely completion of performance appraisals. Monitors time punches in Timesaver, ensuring accurate payroll for all associates. Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance. Develops and implements controls for expense management. Implements strategies to continually improve revenues. Assists with the development, training and inspiration of outlets staff for promotion. Provides prompt follow-up to all guest concerns. Assists the Director of Food & Beverage with the design and implementation of training programs. Qualifications High school diploma, GED, or the equivalent work experience required. Current Food Handler Certificate and TABC. Prior food and beverage experience preferred. Two or four year degree in field of choice preferred. At least three years supervisory food and beverage experience preferred. Prior Four or Five Diamond experience preferred.

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