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Police - Emergency Communications Specialist
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$17.9,133
Full-time
- Job DescriptionUnder general supervision, the Emergency Communications Specialists (ECS) receives emergency and non-emergency calls for information and assistance via the telephone radio and tele-type.
- ECS directs all calls to an immediate source of assistance, maintains a constant status information on all police, fire and emergency medical units, operates complex computers and network functions, telephone equipment, radios, recording devices, E-911 PSAP and other technical equipment, and monitors activities in several areas of the complex for security.
- Answers all incoming telephone calls including call for emergency and non-emergency police and fire service, emergency ambulances service, 911 call, information and after hour calls for departments within the City. 2.
- Monitors the radio/telephone recording equipment, 911 PSAP (Public Safety Answering Point), land, mobile, radio communications systems, computer network devices, jail security monitors, building fire alarms systems, printers and emergency back-up equipment.
- Controls entry, update, confirmation, and clearance of information in TCIC, NCIC, Regional and various other data bases requiring specific coding and criteria, critical accuracy standards, and incident dictated time mandates.
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