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Patient Services Specialist
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$16 - $19 an hour
Full-time
- In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the Patient Services Specialist will be responsible for greeting patients, verifying patient demographic information, checking patients in/out of NextGen computer system, verifying insurance, and screening applicants for presumptive eligibility, Medicaid for Pregnant Women, and the Family Planning Benefit Program.
- Maintains a clean and organized work area, ensuring patient confidentiality according to HIPAA compliance regulations
- Verifies and/or creates patient demographic and insurance information in the Electronic Practice Management System (EPM) to assure timely and accurate billing
- Verifies and/or generates required consents in EPM such as but limited to: Request for Medical Services and the Payment Arrangement – Insurance form
- Reviews charges for completeness and accuracy; enters client visit record data into EPM
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