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Patient Services Rep
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Full-time
- SCOPE : Under direct supervision, performs general business office functions that may include some or all of the following: billing and claim submissions; charge capture and payment posting; insurance verification and eligibility; obtaining pre-authorization; counseling patients and families on insurance and payment issues; and account follow-up and payment resolution.
- Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
- Confirms patient insurance verification and eligibility.
- Obtains pre-authorization of services and/or referrals.
- Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary.
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