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Patient Service Specialist, Occupational Health
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Full-time
- Patient Service Specialist, Occupational Health
- As a Patient Service Specialist in Occupational Health, you will provide comprehensive, proactive and "Patient First" customer service to our fellow Cleveland Clinic caregivers through the entirety of their visit.
- A Patient Service Specialist on the Occupational Health team manages a wide variety of requests including appointment scheduling, registration, wayfinding and other general questions.
- This person will have the opportunity to be one of the first impressions a new hire will have when they start in their new role with Cleveland Clinic, as they will come to Occupational Health for their onboarding appointment.
- Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
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