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Patient Service Specialist
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Full-time
- Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world.
- Organization:VIP MS Pt Svc - GallatinJob Summary:JOB SUMMARYPatient Services Specialist (PSS) provides customer service, including telephone etiquette, cash management, scheduling of appointments, processes insurance updates and conducts patient check in/out.
- The PSS is responsible for maintaining a smooth patient flow.
- The PSS must be able to always maintain composure and politeness while dealing with patients, and they must also be able to work and interact as part of a team, with the skills to perform multiple tasks simultaneously
- Follow appropriate steps to forward calls to the answering service at the end of each day
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