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Patient Service Specialist
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$17.8 - $24.91 an hour
Full-time
- Vancouver Clinic is looking for a full-time Patient Service Specialist who provides excellent customer service over the telephone in a Call Center environment.
- You will perform initial triage of phone calls per established protocols, schedule appointments, serve as a resource for insurance referral and authorization questions, ensuring all information is obtained prior to scheduled appointment.
- Opportunity to participate in the Metric Based Incentive Compensation Plan
- Serve as a centralized resource for insurance referral and prior authorization questions.
- Ability to handle pressure situations with empathy, tact, and diplomacy.
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