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Patient Service Associate
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- Location:Perelman Center for Advanced Medicine, 3400 Civic Center Blvd, Philadelphia (will also need to travel to 3737 Market Street and 800 Walnut Street locations as needed)
- Hours:Full Time, Monday - Friday, 8 hour shift between 7:30am and 5:00pm
- As per practice/department protocols and/or measurements: answer phones/retrivevoicemails in a timely manner, manage/handle patient requests and route appropriately, take thorough messages and route appropriately through EPIC.
- Achieves proficiency in automated systems; such as EPIC APM and EMR (includinginbasket), hospital based EMRs (where necessary),Navinet, credit card machines, IPayment, etc.
- Records receipts according to practice protocol so as to ensure appropriate end of day reconciliation.
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