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Patient Access Coordinator I - Full Time - Rotational Hours - West Penn Hospital
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Full-time
- Description : GENERAL OVERVIEW:Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
- Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient.
- Corrects and updates all necessary data to assure timely, accurate bill submission.
- Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies.
- Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate.
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