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Part Time Business Office Associate
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Full-time
- Provide an iconic customer experience - Summary:Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
- These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
- What you will do - Essential Responsibilities:Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelinesProvides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
- Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
- Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedureClerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
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