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Operations Manager OEM / HM
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- The Operations Manager is responsible for providing an exceptional experience to every guest while maximizing hotel profitability at the same time.
- The Operations Manager will effectively lead, train, coach, motivate, engage and provide feedback to all operations staff and supervisors on a daily basis.
- Always promote positive guest relations.
- Ensure that the guest experience is pleasant and positive from arrival through departure.
- Analyze GSA scores and comments and enhance positive strategies and develop and execute action plans to eliminate deficiencies.
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