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Operations Manager
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- A Concierge/Security/Janitorial Manager ensures exceptional service is provided to all residents and their guests.
- This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to ensure payroll budgetary goals are met.
- Ensures the Concierge Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations.
- Use Company Approved Team Scheduler to ensure payroll budget compliance.
- Produces a wide network of offerings to clients, including but not limited to car service, dog walking, dry cleaning, grocery delivery, etc.
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