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Operations Manager
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- This person will be responsible for optimizing our project delivery, workforce management strategies, and quality assurance best practices.
- Lead our workforce management and process improvement teams to ensure the needs of the Agency teams are met.
- Serve as a conduit between the Agency and other departments that are implementing changes that impact the Agency.
- Call center or property & casualty insurance industry experience is required.
- Frequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc.
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