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Operations Director
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Full-time
- Overseeing NYC Health & Hospitals HERRC subcontracted services in a matter ensuring that overall service delivery is provided in accordance with Cherokee's contract with NYC Health & Hospitals.
- Ensure that staff has all appropriate certifications to manage appropriate caseloads and have been granted access to NYC Health & Hospitals technology platform for case management.
- Ensure sufficient operational staffing is maintained at all times and that clear coordination channels are facilitated with NYC Health & Hospitals HERRC Program Staff.
- Ensure the staff adheres to all rules outlined in the NYC Health & Hospitals and Cherokee Federals standard of conduct.
- Casework noncompliance should be addressed IAW NYC Health & Hospitals case management procedures.
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