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Operations Associate
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Full-time
- At Cape Ann Savings Bank we are a full-service community bank.
- We are seeking to hire an experienced Operations Associate to perform various monitoring and processing tasks related to the day-to-day deposit operations of the Bank. Responsibilities: Monitor and address ACH and Check matters including unposted items, stop payments, insufficient items, returns, reclamations, and chargebacks.
- ATM/Debit card matters including but not limited to card orders, maintenance, hot cards, PIN reorders/changes, reconcilement, and fraud.
- All aspects of levies, garnishments, and subpoenas Digital banking platforms including online banking, mobile banking, bill pay, and telephone banking.
- Customer correspondence including in-person, telephone, email, and mail All other duties as assigned.
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