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On - Site Support Technician
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Full-time
- On-Site Support Technician Split between two locations in California (Santa Clara and Fairfield).
- This person will be responsible for On-site support troubleshooting, printers, discovery, desktop support (hardware) and will assist in mid-level service requests at the site.
- Part of what we look for in a talented IT/IS professional to join the team- We are seeking an energetic IT Technician with a couple of years of hands-on experience in desktop support, Microsoft user and identity management, and multi-site remote support.
- The IT Technician role is accountable supporting break/fix incidents and requests, for the company’s IT/IS software, client hardware and other applicable assets.
- Responsible for data integrity through common Cybersecurity practices, such as, proper Identity and Access Management, ensuring Advanced Threat Protection is on all client devices and are up to date, client-side vulnerability patching occurs per policy, focused user training, and continuously seeking improvement to current solutions and services
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