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On - Site IT Help Desk Specialist
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Full-time
- BrandMuscle makes channel marketing easy by empowering brands to activate and amplify local markets with award-winning services andSaaS. Our flexible ecosystem of solutions helps brands drive revenue through local affiliates and protects businesses against legal, fiduciary, and other compliance risks.
- More than 1.5M local businesses seamlessly scale corporate branding, messaging, and demand generation with our tools that engage customers and increase ROI. With our robust ecosystem, you can address every aspect of local channel marketing and unleash hyper-local activation for affiliates.
- The Help Desk Specialist is an integral part of the IT Help Desk team, which is responsible for the management, maintenance, and repair of all employee technology assets, including PCs, software, peripherals, and other technology-related systems to ensure a best-in-class experience.
- Help Desk Specialist supports a world-class support experience through implementing recognized industry best practices, along with emerging industry practices.
- Monitor IT Infrastructure and follow SOP to report and escalate issues.
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