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Office Specialist - Hotline
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Full-time
- Health & Human Services - Agency 25
- Data search and handling of records from NFOCUS, DMV, Central Registry, CPS, APS, Probation and Criminal Background Checks
- Entry of and processing reports of abuse and neglect of children and vulnerable adults and other confidential information that come in via fax, email, eFax, US mail, website, and internal alert systems.
- Determining when sensitive information or reports require an immediate response by CFS Specialist staff to ensure safety of children and families.
- Assisting supervisors with on boarding of other Hotline team members and/or CFS team members in other service areas, including conducting training, facilitating shadowing opportunities, and other support pertaining to Hotline office specialist duties as needed.
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