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Office Assistant
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Full-time
- The Office Assistant is responsible for servicing a designated group of customers, providing support to Customer Service Representatives, Producers and/or Senior Account Executives as applicable, processing work, receiving and making calls to customers or insurers, or by assisting in any other areas as required.
- The primary line of business is Property and Casualty.
- Benefits Paid Time Off (PTO) Flexible Schedule Health Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities PRIMARY RESPONSIBILITIES AND DUTIES Service a designated group of customers, manage and process customer requests including changes to policies, review billings, account reviews, and endorsements.
- Coordinates processing of the necessary documents with the Administrative Assistant.
- Provides support to producers and/or Senior Account Executives: should be responsive to customer inquiries and requests, in order to foster new-business opportunities (including by identifying cross-selling opportunities), maintaining customer relationships and building customer loyalty.
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